DrFirst is performing system maintenance in our production environment on Wednesday, May 21, 2025, beginning at 10:00 PM ET.
There is no anticipated interruption in services during this scheduled maintenance window.
For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.
The DrFirst Team
Posted on
Apr 15, 2025 - 12:29 EDT
DrFirst is performing system maintenance in our production environment on Wednesday, May 21, 2025, beginning at 10:00 PM ET.
There is no anticipated interruption in services during this scheduled maintenance window.
For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.
The DrFirst Team
Posted on
Apr 30, 2025 - 19:36 EDT
Update -
We will be undergoing scheduled maintenance during this time.
May 15, 2025 - 11:38 EDT
Scheduled -
Dear Valued Customer,
We would like to inform you of an upcoming DNS maintenance activity aimed at enhancing the performance and reliability of our services.
What’s Changing:
As part of our ongoing infrastructure improvements, we will be updating the DNS configuration for the following services:
• medhxapi.drfirst.com
• companion.drfirst.com
What This Means for You:
• Minimal Impact Expected: Most users will experience no disruption.
Recommendations:
• Review your firewall and security settings to ensure compatibility with the updated DNS configuration
• Monitor your systems during the maintenance window for any unexpected behavior
Maintenance Window:
Date: 6/5/2025
Time: 10PM ET
Expected Duration: ~30 Minutes
We appreciate your understanding and cooperation as we work to enhance our services.
For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.
The DrFirst Team
May 14, 2025 - 14:38 EDT