DrFirst Notification - Scheduled System Maintenance - Production - PI Platform (AWS Migration Cutover) - July 14 2026, 10:00 PM ET

Scheduled for Jul 14, 22:00 EDT - Jul 15, 00:00 EDT

Scheduled

DrFirst is performing system maintenance in our production environment on Tuesday, July 14, 2026, beginning at 10:00 PM ET.

A brief interruption in services is anticipated during this scheduled maintenance window as part of the PI Platform AWS infrastructure cutover. We will provide updates as the migration progresses.

For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

The DrFirst Team

To view this notice at any time, go to: https://drfirst.statuspage.io/

Posted Jul 09, 2026 - 15:46 EDT

This scheduled maintenance affects: E-Prescribing Desktop (Rcopia) (E-Prescribing Desktop Region 1 (Rcopia), E-Prescribing Desktop Region 2 (Rcopia), E-Prescribing Desktop Region 3 (Rcopia), E-Prescribing Desktop Region 4 (Rcopia), E-Prescribing Desktop Region 5 (Rcopia)) and Total Benefits (Provider Solutions) (Electronic Prior Authorization (ePA), Price Transparency (mBC)).