Performance Issues with Help Center & Ticket Portal (Support Services)

Incident Report for DrFirst

Resolved

This incident has been resolved.
Posted Mar 21, 2025 - 17:27 EDT

Investigating

Our third party support vendor is currently experiencing issues with Messaging/Chat at this time. We are working to resolve the issue with them directly and will keep this page updated. In the meantime, we suggest opening a support ticket if you need assistance.
Posted Mar 21, 2025 - 15:56 EDT
This incident affected: Support Services (Help Center Messaging/Chat).
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