Intermittent Performance Issues - Pharmacy Network - Prescribing

Incident Report for DrFirst

Resolved

This incident has been resolved.

Posted Nov 02, 2026 - 14:07 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 02, 2026 - 11:23 EST

Investigating

Some customers may experience intermittent performance issues while sending prescription at this time.
Our engineers are aware and working with third party vendor to resolve this as soon as possible.

Posted Nov 02, 2026 - 10:53 EST

This incident affected: Third-Party Vendor Services (Pharmacy Network - Prescribing).