Intermittent Performance Issues with E-Prescribing Desktop (Rcopia Region 3)

Incident Report for DrFirst

Resolved

This incident has been resolved.

Posted Sep 11, 2026 - 11:19 EDT

Update

We are continuing to investigate this issue.

Posted Sep 11, 2026 - 10:08 EDT

Investigating

Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia Region 3) at this time. Our engineers are aware and working to resolve this as soon as possible.

Posted Sep 11, 2026 - 09:16 EDT

This incident affected: E-Prescribing Desktop (Rcopia) (E-Prescribing Desktop Region 3 (Rcopia)).