DrFirst Notification - Scheduled Network Maintenance – Production Environment - December 12th, 2025, 10:00 PM ET

Scheduled for Dec 12, 22:00 - 23:00 EST

Scheduled

DrFirst is performing firewall maintenance on Friday, December 12, 2025, beginning at 10:00 PM ET.

A brief 1-minute interruption to outbound traffic may occur during the maintenance window. Inbound traffic and services will not be affected.

For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

The DrFirst Team

To view this notice at any time, go to: https://drfirst.statuspage.io/

Posted Nov 20, 2025 - 17:06 EST

This scheduled maintenance affects: E-Prescribing Desktop (Rcopia) (E-Prescribing Desktop Region 1 (Rcopia), E-Prescribing Desktop Region 2 (Rcopia), E-Prescribing Desktop Region 3 (Rcopia), E-Prescribing Desktop Region 4 (Rcopia), E-Prescribing Desktop Region 5 (Rcopia)), Third-Party Vendor Services (EPCS IDP (Experian/ID.me), PDMP, InfinID, Pharmacy Network - Prescribing, Pharmacy Network - Medication History (US)), and SmartSuite (SmartAllergy, SmartDrug, SmartPharmacy, System Migrations (SmartProcessor), SmartScan, SmartSig, SmartSwitch).