DrFirst Notification - Scheduled Network Maintenance – Production Environment - December 12th, 2025, 10:00 PM ET

Scheduled Maintenance Report for DrFirst

Completed

The scheduled maintenance has been completed.

Posted Dec 12, 2025 - 23:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 12, 2025 - 22:00 EST

Scheduled

DrFirst is performing firewall maintenance on Friday, December 12, 2025, beginning at 10:00 PM ET.

A brief 1-minute interruption to outbound traffic may occur during the maintenance window. Inbound traffic and services will not be affected.

For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

The DrFirst Team

To view this notice at any time, go to: https://drfirst.statuspage.io/

Posted Nov 20, 2025 - 17:06 EST

This scheduled maintenance affected: E-Prescribing Desktop (Rcopia) (E-Prescribing Desktop Region 1 (Rcopia), E-Prescribing Desktop Region 2 (Rcopia), E-Prescribing Desktop Region 3 (Rcopia), E-Prescribing Desktop Region 4 (Rcopia), E-Prescribing Desktop Region 5 (Rcopia)), Third-Party Vendor Services (EPCS IDP (Experian/ID.me), PDMP, InfinID, Pharmacy Network - Prescribing, Pharmacy Network - Medication History (US)), and SmartSuite (SmartAllergy, SmartDrug, SmartPharmacy, System Migrations (SmartProcessor), SmartScan, SmartSig, SmartSwitch).