DrFirst Notification - Scheduled System Maintenance - Staging & Production - DNS - March 29 2024, 10:00 PM ET
Completed
The scheduled maintenance has been completed.
Posted Mar 29, 2024 - 22:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 29, 2024 - 22:00 EDT
Scheduled
On March 29, 2024, we will be migrating DNS service for the drfirst.com and epcsdrfirst.com domains to a new service provider beginning at 10:00 PM ET.
TTL for the NS records has been shortened appropriately (set to 300 seconds) and the zones on the original DNS servers will remain in place for 2 days after the root NS records are changed to allow for instances where TTL may not be properly observed. For reference, the CURRENT and NEW nameservers for each domain are as follows:
epcsdrfirst.com
CURRENT:
ns1.a0.impervasecuredns.net.
ns1.a1.impervasecuredns.net.
ns1.a2.impervasecuredns.net.
NEW:
ns-1288.awsdns-33.org.
ns-913.awsdns-50.net.
ns-1559.awsdns-02.co.uk.
ns-421.awsdns-52.com.
drfirst.com
CURRENT:
ns3.a0.impervasecuredns.net.
ns3.a1.impervasecuredns.net.
ns3.a2.impervasecuredns.net.
NEW:
ns-1474.awsdns-56.org.
ns-692.awsdns-22.net.
ns-1893.awsdns-44.co.uk.
ns-280.awsdns-35.com.
This notification is for informational purpose and no changes are required on your end.
There is no expected interruption during this scheduled system maintenance.
You may see this notice at any time by going to: https://drfirst.statuspage.io/
Posted Mar 08, 2024 - 11:08 EST
This scheduled maintenance affected: Rcopia (Rcopia Region 1, Rcopia Region 2, Rcopia Region 3, Rcopia Region 4, Rcopia Region 5, Rcopia Staging Environment), Backline, EPCS, Huddle, iPrescribe, MedHx, Population Risk Management (PRM), RxInform, Third-Party Vendor Services (EPCS IDP (Experian/ID.me), PDMP, InfinID, Pharmacy Network - Prescribing, Pharmacy Network - MedHx (US)), Support Services (Phone Support, Help Center & Ticket Portal, Help Center Messaging/Chat), SmartSuite (SmartAllergy, SmartDrug, SmartPharmacy, SmartProcessor, SmartScan, SmartSig, SmartSwitch), Canada (MedHx (Canada), SmartSig (Canada), SmartScan (Canada), 3rd Party Service: Pharmacy Data Network (Ontario), 3rd Party Service: Drug Information System (BC), 3rd Party Service: Pharmacy Network - MedHx (Canada)), and Provider Solutions (ePA, mBC).