Intermittent issues for the PDMP 3rd party vendor

Incident Report for DrFirst

Update

We are continuing to investigate this issue.
Posted Jul 27, 2026 - 11:25 EDT

Investigating

We are currently investigating this issue.
Posted Jul 24, 2026 - 14:26 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 24, 2026 - 09:50 EDT

Update

We are continuing to investigate this issue.
Posted Jul 23, 2026 - 10:00 EDT

Update

We are continuing to investigate this issue.
Posted Jul 21, 2026 - 17:20 EDT

Update

We are continuing to investigate this issue.
Posted Jul 17, 2026 - 14:57 EDT

Investigating

Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated
Posted Jul 17, 2026 - 13:55 EDT
This incident affects: Third-Party Vendor Services (PDMP).