DrFirst Notification - Scheduled Vendor Maintenance – Production - ID.me – November 23, 2026, 12:00 AM ET

Scheduled for Nov 23, 00:00 - 01:00 EST

Update

We will be undergoing scheduled maintenance during this time.

Posted Nov 09, 2026 - 11:45 EST

Scheduled

DrFirst’s vendor, ID.me, will be performing scheduled infrastructure maintenance on Monday, November 23, 2026, from 12:00 AM to 1:00 AM ET.

During this window, some ID.me services may experience brief interruptions of up to 15 seconds, occurring two or three times. Any requests in progress during an interruption may fail and should be retried.

No action is needed from users or partners.

For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

The DrFirst Team

To view this notice at any time, go to: https://drfirst.statuspage.io/

Posted Nov 09, 2026 - 11:32 EST

This scheduled maintenance affects: Third-Party Vendor Services (Provider Identity Proofing (IDP)) and E-Prescribing Mobile (iPrescribe).