Third-Party Connectivity Issue – ePrescribing Impacted

Incident Report for DrFirst

Resolved

This incident has been resolved.
Posted May 05, 2026 - 10:28 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 04, 2026 - 19:17 EDT

Update

We are continuing to investigate this issue.
Posted May 04, 2026 - 18:36 EDT

Update

We are continuing to investigate this issue.
Posted May 04, 2026 - 17:55 EDT

Update

We are continuing to investigate this issue.
Posted May 04, 2026 - 17:17 EDT

Investigating

Some customers may be experiencing intermittent issues with Pharmacy Network - Prescribing. This is related to a third-party connectivity issue currently under investigation. We will provide updates as more information becomes available.
Posted May 04, 2026 - 16:20 EDT
This incident affected: Third-Party Vendor Services (Pharmacy Network - Prescribing).
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