Intermittent Performance Issues with 3rd Party Service: Pharmacy Data Network (Ontario)

Incident Report for DrFirst

Resolved

This incident has been resolved.

Posted Apr 17, 2025 - 10:04 EDT

Investigating

Customers may currently experience intermittent performance issues, including delays in message responses from pharmacies. Our engineers are actively working with the third-party vendor to resolve the issue as quickly as possible.

Posted Apr 17, 2025 - 09:34 EDT

This incident affected: Canada (3rd Party Service: Pharmacy Data Network (Ontario)).