DrFirst Notification - Scheduled System Maintenance - Staging - PI Platform (AWS Migration Cutover) - April 28, 2026, 8:00 PM ET

Scheduled Maintenance Report for DrFirst

Completed

The scheduled maintenance has been completed.
Posted Apr 28, 2026 - 22:01 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 28, 2026 - 20:00 EDT

Scheduled

DrFirst is performing system maintenance in our staging environment on Tuesday, April 28, 2026, beginning at 8:00 PM ET.

A brief interruption in services is anticipated during this scheduled maintenance window as part of the PI Platform AWS infrastructure cutover. We will provide updates as the migration progresses.

For any questions, please go to help.drfirst.com or contact your DrFirst Channel Manager.

The DrFirst Team

To view this notice at any time, go to: https://drfirst.statuspage.io/
Posted Apr 28, 2026 - 15:44 EDT
This scheduled maintenance affected: E-Prescribing Desktop (Rcopia) (E-Prescribing Desktop Region 1 (Rcopia), E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)) and Total Benefits (Provider Solutions) (Electronic Prior Authorization (ePA), Price Transparency (mBc)).