PDMP Third-Party Incident

Incident Report for DrFirst

Resolved

This incident has been resolved.
Posted May 26, 2026 - 11:57 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 26, 2026 - 11:49 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 26, 2026 - 11:48 EDT

Investigating

Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated.
Posted May 26, 2026 - 11:44 EDT
This incident affected: Third-Party Vendor Services (PDMP).