Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)

Incident Report for DrFirst

Resolved

This incident has been resolved.

Posted Sep 08, 2026 - 13:12 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 08, 2026 - 12:36 EDT

Investigating

Some customers may experience intermittent performance issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) at this time. Our engineers are aware and working to resolve this as soon as possible.

Posted Sep 08, 2026 - 12:01 EDT

This incident affected: E-Prescribing Desktop (Rcopia) (E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)).