Scheduled E-Prescribing Desktop and Mobile maintenance completed.
Posted Feb 05, 2026 - 23:06 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 05, 2026 - 16:51 EST
Update
We are continuing to investigate this issue.
Posted Feb 05, 2026 - 16:08 EST
Update
We are continuing to investigate this issue.
Posted Feb 05, 2026 - 15:16 EST
Update
We are continuing to investigate this issue.
Posted Feb 05, 2026 - 14:39 EST
Update
We are continuing to investigate this issue.
Posted Feb 05, 2026 - 14:00 EST
Update
We are continuing to investigate this issue.
Posted Feb 05, 2026 - 13:22 EST
Investigating
We are aware of delays affecting prescription delivery to CVS pharmacies. Our engineering team is actively working to identify and resolve the underlying cause. Prescriptions are still being processed; customers may experience longer than normal delivery times. We will continue to provide updates as the situation progresses.
Posted Feb 05, 2026 - 12:25 EST
This incident affected: E-Prescribing Desktop (Rcopia) (E-Prescribing Desktop Region 1 (Rcopia), E-Prescribing Desktop Region 2 (Rcopia), E-Prescribing Desktop Region 3 (Rcopia), E-Prescribing Desktop Region 4 (Rcopia), E-Prescribing Desktop Region 5 (Rcopia)) and E-Prescribing Mobile (iPrescribe).