Intermittent Performance Issues with Rcopia

Incident Report for DrFirst

Resolved

This incident has been resolved.

Posted Oct 30, 2024 - 12:29 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 30, 2024 - 12:18 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 30, 2024 - 11:52 EDT

Investigating

Some customers may experience intermittent performance issues with Rcopia at this time.
Our engineers are aware and working to resolve this as soon as possible.

Posted Oct 30, 2024 - 11:51 EDT

This incident affected: Rcopia (Rcopia Region 1).