DrFirst Notification - Scheduled System Failover - Production - RxInform - Thursday, March 28, 2024, 7:00 PM ET
Scheduled Maintenance Report for DrFirst
Completed
The scheduled maintenance has been completed.
Posted Mar 28, 2024 - 20:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2024 - 19:00 EDT
Scheduled
RxInform will perform a scheduled system failover in our production environment on Thursday, March 28, 2024, beginning at 7:00 PM ET.

There will be up to 1 hour of disruption in service expected during the maintenance period.

Please ensure you are using the below IP addresses in the future.

RxInform NAT Gateway IP addresses (to be whitelisted by partners):
West US Region (Current Primary Region): 52.89.91.236 and 100.20.118.222
East US Region (Failover region): 3.132.12.212 and 3.142.160.182

For any questions or concerns please submit a ticket for assistance here: https://help.drfirst.com/hc/en-us/requests/new?ticket_form_id=10404134697363#RequestForm

Epic customers: Please check your RxInform interface after maintenance is completed. If needed, please restart your RxInform interface to process the messages again.
Posted Mar 11, 2024 - 12:00 EDT
This scheduled maintenance affected: RxInform.
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