Intermittent Performance Issues with E-Prescribing Desktop (Rcopia)

Incident Report for DrFirst

Resolved

This incident has been resolved.

Posted Feb 25, 2026 - 08:35 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 25, 2026 - 08:16 EST

Investigating

Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia) at this time. Our engineers are aware and working to resolve this as soon as possible.

Posted Feb 25, 2026 - 08:03 EST

This incident affected: E-Prescribing Desktop (Rcopia) (E-Prescribing Desktop Region 1 (Rcopia), E-Prescribing Desktop Region 2 (Rcopia), E-Prescribing Desktop Region 3 (Rcopia), E-Prescribing Desktop Region 4 (Rcopia)).